PREVIOUS WORK

Pygma Consulting and its associates have a wealth of experience
with clients in the ICT sector and beyond. Explore some of our projects below

POLICY, REGULATORY AND STRATEGY ADVISORY

POLICY, REGULATORY AND
STRATEGY ADVISORY

POLICY, REGULATORY AND STRATEGY ADVISORY

We provide expert research and identify regulatory, policy and market opportunities, challenges and trends – helping both our private and public sector clients remain relevant in their markets.

NEW MARKET SOLUTIONS

NEW MARKET
SOLUTIONS

NEW MARKET SOLUTIONS

We pride ourselves on our extensive knowledge of the African business environment, allowing us to deliver country-specific value to clients wishing to expand into the continent.

LICENSING AND COMPLIANCE

LICENSING AND
COMPLIANCE

LICENSING AND COMPLIANCE

Our team provides up-to-date consultancy services to ensure our clients secure, and maintain, compliance with licensing and regulatory obligations.

CAPACITY BUILDING

CAPACITY
BUILDING

CAPACITY BUILDING

Our commitment to our clients lies in our collaborative approach, ensuring the transfer of skills and knowledge. Rest assured that once Pygma is no longer part of a project, clients are still able to sustainably implement our solutions.

STRATEGY AND REPOSITIONING

STRATEGY AND
REPOSITIONING

STRATEGY AND REPOSITIONING

Change is ever-present in the dynamic environment of ICT. Our clients can count on us to develop their strategies and reposition their business to respond to and anticipate changes, allowing them to gain a competitive advantage.

POLICY, REGULATORY AND STRATEGY ADVISORY

We provide expert research and identify regulatory, policy and market opportunities, challenges and trends – helping both our private and public sector clients remain relevant in their markets.

NEW MARKET SOLUTIONS

We pride ourselves on our extensive knowledge of the African business environment, allowing us to deliver country-specific value to clients wishing to expand into the continent.

LICENSING AND COMPLIANCE

Our team provides up-to-date consultancy services to ensure our clients secure, and maintain, compliance with licensing and regulatory obligations.

CAPACITY BUILDING

Our commitment to our clients lies in our collaborative approach, ensuring the transfer of skills and knowledge. Rest assured that once Pygma is no longer part of a project, clients are still able to sustainably implement our solutions.

STRATEGY AND REPOSITIONING

Change is ever-present in the dynamic environment of ICT. Our clients can count on us to develop their strategies and reposition their business to respond to and anticipate changes, allowing them to gain a competitive advantage.

Policy, Regulatory and Strategy Advisory

The future of ICT in Africa

The future of ICT in Africa

Pygma conducted in-depth, multi-regional research on the African ICT sector. The research was intended to equip a regional bank to conduct informed scenario planning and forecasting in the medium- and long term.
ICT ACCESS FOR PERSONS WITH DISABILITIES

ICT access for
persons with disabilities

The South African project surveyed 1 500 persons with disabilities across all nine provinces to assess the nature of access to ICT. The study interrogated the various scenarios where ICT could have an impact on persons with disabilities. The findings informed future possibilities when it comes to regulation, ensuring digital inclusion and standardisation for all.
BROADBAND STUDY IN KENYA

Broadband Study in Kenya

The World Bank commissioned Mandla Msimang to conduct a study entitled ‘Build it and they will come’ – it included on-the-ground research and interviews that related to the Kenyan broadband success story. The study details the obstacles and opportunities that undersea cables brought to the country, the rolling out of innovative ICT projects, and the challenges of connecting the unconnected in Kenya.

NEW MARKET SOLUTIONS

MARKET ENTRY AND LICENSING

Market entry and licensing

Pygma provided regulatory support and advisory services to an innovative new entrant, which now has a pan-African footprint. The basis of the long-term engagement was to explore new markets such as Cameroon and Ivory Coast, as well as secure licences in the priority countries identified by Pygma Consulting. Pygma also provided in-house regulatory services to the client, providing on going advice to its regulatory teams in Nigeria, Tanzania, Uganda and DRC.
FUNDING UNIVERSAL SERVICE AND ACCESS TOOLKIT

Funding Universal Service
and Access Toolkit

Members of the Pygma team were commissioned by the ITU as regional and international experts, to design a toolkit for funding universal service and access. The project involved the preparation of a user-friendly and practical toolkit to assist regulators and fund managers to use universal service funds to bring more people in the SADC region into the broadband revolution, and thus address the challenges of connecting the unconnected. The toolkit was informed by an international benchmark study, as well as extensive research and analysis which unpacked all aspects of universal service and access in Africa, and how to address the digital divide.
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Market assessment for expansion

Along with a partner, Pygma Consulting provided consulting services and market research for a South African ICT company looking to expand into eight countries across the continent. The project focused on identifying opportunities, as well as analysing and assessing the operating environment of each country.

LICENSING AND COMPLIANCE

Regulatory analysis across the African continent

Regulatory analysis across
the African continent

Pygma conducted a regulatory analysis of 22 African countries across all regions for a multinational operator. The project analysed the regulatory landscape and legislative framework in each country. In addition, Pygma conducted an in-depth analysis of each country’s spectrum regulations, planning and allocations, and fees. The review also looked at other sectors where there may be concurrent jurisdiction, noting which took precedence, and providing a regulatory matrix. This research enabled the client to make critical investment decisions on which countries to enter, and on the strategic approach and timing of market entry.
Licensing of a new Telecommunications Operator

Licensing of a new
Telecommunications Operator

Pygma provided advisory services in the analysis of applications and licensing of a new entrant in Southern Africa into the mobile telecoms market. The licensing advisory services were informed by analysis such as benchmarking studies, market research, and financial modelling, which all informed licence terms and conditions.
REVIEWING THE NATIONAL NUMBERING PLAN

Reviewing the national
numbering plan

Pygma conducted a review of the existing numbering plan (+27 XXX) in South Africa to ensure that it was still robust and efficient enough to support the growing number of people and devices that were envisaged to be connected using ICTs and “dialling” numbers. The review led to an amendment of the numbering plan and regulations, as well as regulatory and consumer guidance on the implementation of the new plan.

CAPACITY BUILDING

PARLIAMENTARY TRAINING ON NEW ICT AND POSTAL LEGISLATION

Parliamentary training on new
ICT and postal legislation

Pygma was on separate occasions commissioned to provide extensive training to members of the South African Parliament and the Zambian Parliament on convergence and other developments in the ICT sector, strategies for legislating and approaches to regulating the sector. The training was intended to provide a solid foundation of understanding for the Members of Parliament who would be responsible for holding the sector and the government accountable for the growth of the sector.
TRAINING OF THE JUDICIARY ON TELECOMMUNICATIONS LAW AND REGULATIONS

Training of the Judiciary on
Telecommunications law and regulations

Pygma prepared and delivered in-depth training to over 15 members of the judiciary of a SADC country on ICT trends, a legislative and market overview, technical and economic regulations, licensing frameworks and requirements, universal access and services, and overall ICT trends and implications on regulation.
Our Work Empowerment Capacity building

Local Economic
Empowerment Framework

Pygma Consulting was commissioned by a central African Agency responsible for the implementation of newly enacted legislation towards local economic empowerment. Pygma developed an industry participation framework on behalf of the agency and produced a consolidated report setting out the findings of the conference and highlighting areas of contention with the legislation.

STRATEGY AND REPOSITIONING

GROWTH STRATEGY FOR A TELECOMS OPERATOR

Growth strategy for a telecoms operator

Pygma Consulting assisted a telecommunications company in West Africa with a growth strategy aimed to recapture their market share, improve on services, and operate in an effective and competitive manner.
REPOSITIONING STRATEGY FOR TELECOMS OPERATOR

Repositioning strategy for telecoms operator

With increased competition in the telecoms market, Pygma Consulting assisted the national operator in a Central African country to reposition their commercial, technical and organisational effectiveness, while also anticipating changes in regulations.
NATIONAL UNIVERSAL SERVICE AND ACCESS STRATEGY

National Universal Service
and Access Strategy

Pygma provided strategy, regulatory, policy, universal access and service and monitoring and evaluation expertise for the development of a Universal Strategy. The strategy included programme, policies and modus operandi to ensure the availability, accessibility and affordability.